“We were thrilled; it was totally unexpected to win so came as a very pleasant surprise - and a welcome boost in these uncertain times. It’s a real tribute to the suppliers, staff and community we work with - they are the backbone of our business and I am so glad we've all got some recognition!”
Andy Swinscoe, Owner, The Courtyard Dairy, 2020 Retailer of the Year
“We weren’t expecting it all, it’s amazing and we’re just chuffed to bits. It’s incredible for us and our profile. We entered not really expecting anything really, and you know we’re just absolutely delighted to have won it. I would absolutely recommend to anyone to give it a go, tell your story as that’s what it’s all about.”
Richard Nicholson, Director, Cannon Hall Farm Shop, 2019 Retailer of the Year
"When awards are as hotly competitive, important and coveted as these, then everyone really is a winner, because together, they represent so much enormous talent and hard work, blood, toil, tears and sweat! It’s just beginning to sink in, how proud we are to have achieved success in these awards, the triple – I just can’t believe it! Winning in three categories is so humbling, but it gives us the chance to celebrate with the real stars who made it all happen: our brilliantly talented staff; amazing farmers who are so passionate about their rare breeds and extensive farming environments; and our loyal and discerning customers who’ve sustained this business for 174 years."
Callum and Debbie Edge, Owners Edge & Son, 2018 Retailer of the Year
"We are over the moon and very surprised, it is really great to win these awards. It is nice for our staff to be rewarded as they work exceptionally hard, it makes a big difference. Our customers are always pleased when we win awards because they feel part of it. It makes them feel they are shopping in the right place. It’s made me quite speechless, such a fantastic thing to win. This is a very special award."
Arthur Howell, Retailer of the Year 2016
"We are absolutely delighted, it’s not sunk in yet! We’re so proud of everybody, thank you to our loyal customers and dedicated team. It is all of them who have made this possible. One of our core strengths is being able to bring so much local produce to customers whilst supporting local producers. This award is not just for our customers and team, but also in recognition of our local suppliers."
Johns of Instow & Appledore - Retailer of the Year 2015